The last thing you want to deal with when you’re hungry and attempting to place a food order is a technical issue, so what are the five easy ways to troubleshoot if Doordash is not working?
Sometimes, your DoorDash app (iOS or Android) or website might not work properly. Such circumstances are uncommon, yet they do occur.
The good news is that, while there aren’t always clear reasons why DoorDash isn’t working, there are a few troubleshooting techniques you can take to get back up and running as soon as possible.
Five Easy Ways to Troubleshoot if Doordash Is Not Working
The five easy ways to troubleshoot if Doordash is not working are restarting Doordash, checking if they’re down, checking both your payment option and an internet connection, and lastly using the web.
Restart DoorDash
Misbehaving the DoorDash app or webpage is usually the easiest issue to fix. First, close the DoorDash app if the problem is with your phone.
Then, restart the app after closing it to see if the DoorDash issues are fixed.
If you’re having problems using DoorDash in a web browser, close it entirely (including any open tabs), then restart it and go back to DoorDash.
You can also try opening DoorDash in a different web browser (for example, if Chrome isn’t working for you, try Firefox).
Check if DoorDash Is Down
Now and then, mobile apps experience system problems.
While this is sad, it permits developers and engineers to investigate the issue and provide a better solution.
However, detecting a system outage that causes the program to stop working is not always easy.
For example, users will not be able to log in to their DoorDash accounts or place orders if the app is not operating.
Because the app would bring up a notice with “503 services momentarily unavailable” or “502 bad gateway” error messages, that’s a good place to start when trying to figure out whether there’s a system outage.
If this happens to you, the next step might be to visit DoorDash’s Twitter or Reddit accounts.
These are helpful ways to find out what’s happening in the background, whether the developers are performing system maintenance, and whether DoorDash is down, among other things.
Check Your Payment Option
Until it’s time to check out, some users can utilize the DoorDash app with little difficulty.
Cashless and contactless purchases are, after all, one of the benefits of meal delivery service apps.
You must also pay for your reservation using a debit or credit card.
If you don’t have a debit or credit card, there are a few additional payment options you can test with DoorDash:
If you’re utilizing DoorDash, ensure your card has enough funds to cover your dinner reservations; otherwise, the transaction will be declined.
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Check Your Internet Connection
For the most part, DoorDash transactions require an active internet connection.
For example, users will not be able to order meals while riding without being connected to the internet, and riders will not be able to book delivery orders without being connected to the internet.
As a result, another ideal place to go if you’re having issues with DoorDash.
When you feel your internet connection is the issue, follow these steps:
- Make sure your Wi-Fi network is working and the Wi-Fi modem is not damaged.
- Try connecting to another Wi-Fi network and see if the problem is with your network.
- If you are on a mobile data plan, ensure you have enough credits to connect to the internet.
Finally, you should contact your internet service provider for more assistance with your internet connection issues.
Use doordash.com (The Web Version)
Most people only use the Doordash app and are unaware that there is also a website version.
If your phone isn’t working or the app won’t load, you can place an order and deliver it to your home through Doordash.com.
The website functions in the same way as the app. You can use the internet to place orders, track your order status, and more.
Suppose you’ve recently relocated or are traveling and looking for food.
In that case, the website may be a better alternative because it allows you to browse the possibilities in your immediate area more easily.
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Conclusion
Hopefully, your difficulty with the DoorDash app isn’t serious. DoorDash also releases updates regularly to assist improve the service and the app in general.
As a result, we strongly advise checking the App Store or Google Play Store for DoorDash app updates!