Top 40 Walmart Interview Questions and Answers (Example)

I am looking for a progressive and forward-thinking company, and I believe that Walmart is the right fit for me.

Walmart is the largest retailer in the world and employs more than 2.5 million people, including 1.3 million in the United States.

Walmart’s Core Values are Customer Obsession, Operational Excellence, and Respect for the Individual.  These values provide direction and help define who we are as a company.

Excellent customer service is about making customers feel like they are the most important person in the world. It requires patience, empathy, and a genuine desire to help.

I am open to working whatever hours are needed. I am available Monday-Friday, 8 am-6 pm.

Wal-Mart’s primary competitors include Target, Costco, and Kmart.  Target and Kmart primarily focus on retail sales, while Costco mainly offers wholesale pricing.

I would first try to calm the customer down by asking them if they need help finding something or with a transaction.  If they are still upset, I will try to find out why they are angry and see if I can address their problem.

I have experience in retail management and customer service. My previous job was as a store manager at a major retailer and small business owner. For three years, I oversaw operations at one of the company’s busiest locations.

I am a self-starter, take pride in my work, and am an excellent problem solver.  Whether it is a project for school or work, I want it to be the best and done right the first time.

I have a lot of experience as a retail and food service cashier. I am also experienced with various computer systems and excel in customer service.

I’m very interested in the retail industry, and I’m looking for a challenging and rewarding position that will allow me to contribute my skills in customer service, marketing, and data analytics.

I see myself as a valuable member of the organization, continuing to contribute my time and skills in a meaningful way.

I’m a team player and always willing to help out. I don’t back down from hard work, but I also know when to take a break.

My motivation is what drives me, and it keeps me going day after day. My motivation is my family. I want them to be happy, so I work hard for them.

Salary expectations can be a make-or-break question for many candidates. The best way to answer this question is by focusing on your qualifications and what you can offer the company rather than how much you want.

The company I worked for merged with another, and I didn’t want to relocate. I left my last job because the company I was working for merged with another, which meant relocating, which is not what I wanted.

A time I went above and beyond for a customer was when my manager asked me to go to work on my day off. He needed some help, so I said sure and came in for the day.

I am a very responsible person and take my responsibilities seriously. When I’m stressed, I take a step back and relax by taking deep breaths. If that doesn’t work, I take a break from the situation.

I had a conflict with my manager about a work task. We could talk through it, and I could see the other side of things. He also helped me understand why he wanted me to do this task in particular.

My weakness is that I am a perfectionist. I like to ensure my work is as close to perfect as possible, which can sometimes lead me to take on too many tasks or not delegate enough.

In a word, I would say that my management style is hands-on. I am always present and available for all my team members, so they never have to go through anything alone.

Be honest, but think about how you might change it. For example, I enjoyed my last job and learned much from it. If I could change one thing about the job, I would like more time in the day.

They would most likely say that I am a hard worker who can take the initiative.

The most difficult problem I encountered was when the store was out of a specific item, and I had to figure out how to ensure it never happened again. I solved this by identifying which items were always sold together so that we would order both if one weren’t available. That way, we can assure customers that we have the product they want or tell them why we don’t carry it.

 My current employer would most likely say I am a dependable and hard-working employee who does my job well. They might also say I am very organized, diligent, and detail-oriented.

I want to grow with this company and continue working in retail management. If I were hired today, I would see myself as a store manager or regional supervisor.

A panda bear. It is a very lovable animal that is also very endangered, so it would make me feel like I was doing something good for the world.

I found this position through a website. When I searched for the position, I was directed to the company’s job page and found it there. I then applied by clicking on the Apply link at the top of the page.

There’s no one answer to this question. Some people interview at Walmart for the summer and others stay on for a year or more.  It depends on what you’re looking for and how you feel in the environment.

The best position for me is the floor because I love being able to interact with customers and help them find what they’re looking for. Many people work at the register, and that’s fine too. It’s just a different experience altogether.

I would be happy to create a marketing campaign that educates customers on the benefits of opening a credit card and how they can take advantage of all the perks.

To me, excellent customer service means understanding and anticipating the customer’s needs and then providing for them in a way that exceeds their expectations.

I had a timid friend who struggled with confidence, so I reached out to her and offered to do things with her that she might be more comfortable with.

At this point, I would have asked my manager why he wanted me on the register. It could be because he thought I would be a better fit for that position.

First, I would speak privately with the colleague and calmly express my feelings. I would speak with a senior staff member if this does not work.

I would stay calm and speak in a soothing voice. I would do my best to understand the customer’s frustration and try to find a solution. If that didn’t work, I would ask for help from one of my managers or associates.

Our top priority is to provide the best customer service possible. I will try my best to ensure that the customer leaves satisfied, and we are sorry for any inconvenience.

First, I would prioritize the assignment that is more time-sensitive. If neither of the assignments is time-sensitive, I will go with the one that requires me to use more skills in my given field.

My leadership experience and strong educational background will make me a valuable team member. I know I am a great listener, an essential trait for any leader.

I enjoy working as part of a team, but I also like the satisfaction of completing tasks independently.