The Young America Insurance Company is a regional insurance carrier based in Michigan, USA.
It was founded in 1969 and has been providing auto insurance products and services to customers in Michigan, Indiana, and Illinois for over 50 years.
In this article, we will explain in detail the history, products, services, and customer reviews of the Young America Insurance Company.
History of the Company
The Young America Insurance Company was founded in 1969 by John D. Fischer, a former insurance executive.
However, the company started as a small regional insurer providing auto insurance products and services to customers in Michigan.
Over time, the company expanded its operations to Indiana and Illinois. It became a leading provider of auto insurance in the Midwest region.
In 2014, Kemper Corporation, a publicly-traded insurance company in Chicago acquired the Young America Insurance Company.
The acquisition helped the Young America Insurance Company to expand its product offerings and improve its financial strength and stability.
Products and Services
The Young America Insurance Company offers a range of auto insurance products and services to customers in Michigan, Indiana, and Illinois.
These include liability coverage, collision coverage, comprehensive coverage, personal injury protection (PIP), and uninsured/underinsured motorist coverage.
1. Liability Coverage
Liability coverage protects customers from financial loss if they are found to be at fault in an accident that causes bodily injury or property damage to another party.
2. Collision Coverage
Collision coverage provides protection for damages to the customer’s vehicle in the event of a collision with another vehicle or object.
3. Comprehensive Coverage
Comprehensive coverage provides protection for damages to the customer’s vehicle that are not caused by a collision, such as theft, vandalism, or weather-related events.
4. Personal Injury Protection (PIP)
Personal injury protection (PIP) provides coverage for medical expenses and lost wages if the customer or their passengers are injured in an accident.
5. Uninsured/Underinsured Motorist Coverage
Uninsured/underinsured motorist coverage provides protection for damages and injuries caused by a driver who has insufficient or no insurance coverage.
In addition to auto insurance products, the Young America Insurance Company also offers customer support services such as 24/7 claims reporting, online policy management, and roadside assistance.
Customer Reviews
The Young America Insurance Company has received mixed reviews from customers.
Some customers have praised the company for its affordable rates, easy claims process, and helpful customer service.
Others have criticized the company for its slow claims processing times, inadequate coverage, and poor communication with customers.
According to the National Association of Insurance Commissioners (NAIC), the Young America Insurance Company has a complaint ratio of 1.77, which is higher than the national median of 1.00.
This suggests that the company has received a higher number of complaints from customers compared to other insurance carriers.
Young America Insurance Company Customer Support
The Young America Insurance Company provides several ways for customers to get support and assistance, including:
- 24/7 Claims Reporting
The company offers a toll-free phone number that customers can call at any time to report an accident or file a claim.
2. Online Policy Management
Customers can manage their policies online through the company’s website, which allows them to view policy details, make payments, and update their personal information.
3. Roadside Assistance
The company offers roadside assistance services to customers who experience a breakdown, flat tire, or other roadside emergency.
4. Customer Service Hotline
Customers can contact the company’s customer service hotline during business hours to get help with policy questions or other concerns.
5. Email Support
Customers can also send an email to the company’s customer support team to get assistance with their policy or ask any questions they may have.
Rates and Discounts
Rates and discounts are an important consideration for customers when choosing an auto insurance provider.
The Young America Insurance Company offers competitive rates and a variety of discounts to help customers save money on their auto insurance premiums.
Rates
The rates offered by the Young America Insurance Company vary depending on several factors, including the customer’s driving history, age, location, and type of vehicle.
Customers can get a personalized quote by providing basic information about themselves and their vehicle on the company’s website or by contacting a customer service representative.
The Young America Insurance Company is famous for offering affordable rates to customers in Michigan, Indiana, and Illinois.
The company’s rates are competitive with other regional insurers in the Midwest, making it a popular choice for drivers in the region.
Discounts
The Young America Insurance Company offers a range of discounts to help customers save money on their auto insurance premiums.
Some of the most common discounts offered by the company include:
- Safe Driver Discount
Customers who maintain a clean driving record and avoid accidents or violations can qualify for a safe driver discount.
2. Multi-Policy Discount
Customers who bundle their auto insurance policy with other insurance products, such as home or renters insurance, can qualify for a multi-policy discount.
3. Student Discount
Customers who are full-time students and maintain good grades can qualify for a student discount.
4. Good Credit Discount
Customers who have a good credit score can qualify for a good credit discount.
5. Paperless Billing Discount
Customers who opt for paperless billing and make automatic payments can qualify for a paperless billing discount.
Conclusion
The Young America Insurance Company is a regional auto insurance carrier based in Michigan, USA.
It has been providing auto insurance products and services to customers in Michigan, Indiana, and Illinois for over 50 years.
While the company has received mixed reviews from customers, it remains a popular choice for drivers in the Midwest region due to its affordable rates and helpful customer support services.