We have all experienced the frustration of waiting on hold before speaking to customer service agents of various companies including optimum.
A typical American spends between ten and twenty minutes per week on hold, according to research.
They will live a whopping 43 years if these minutes are added together.
However, if you have tried calling Optimum Customer Service and have cable TV, you can appreciate how frustrating it is.
The states of North Carolina, New Jersey, Connecticut, Tri-state, and New York are served by the telecommunications provider Optimum.
The Fortune 500 company is the fourth-largest cable company in America and provides internet, mobile, home phone, and TV services.
SEE ALSO: How to Cancel ESPN Plus Subscription Fast
How to Contact Optimum Customer Service Agents Using Customer Support Numbers By State
For each city and state, Optimum offers a different customer service line.
The list is shown below.
Optimum Customer Service Numbers By City
Optimum Long Island: (631) 393-0637
Bronx/Brooklyn Optimum Line: (718) 860-3514
Optimum New Jersey: (973) 230-6048
Connecticut Optimum Support: (203) 870-2583
Optimum North Carolina: (877) 491-0500
All locations and states’ Optimum customer service is open from 8 am to 9 pm. 8 am to 7 pm, Monday through Friday, plus Saturday and Sunday.
Call (203) 870-2583 to speak with Optimum customer service if you live in Connecticut. Contact Sales by calling (203) 870-2492.
Call (631) 393-0637 to get in touch with Optimum customer service in Long Island. In addition, long Island’s home sales can be reached at (631) 393-0707.
Call (973) 230-6048 for Optimum customer support and (973) 230-2037 for Sparta, NJ in New Jersey.
The phone number for Optimum customer support in New York for the Bronx, Brooklyn, and Westchester is (718) 860-3514. Call (718) 975-1140 for residential sales.
Your best bet is to call your state or city’s local Optimum support number rather than the main Optimum support line if you want to reduce your Optimum bill.
Optimum Mobile Customer Service
Call (866) 200-7186 to contact Optimum mobile’s customer care and technical assistance.
To speak with support, dial 611 from an Optimum phone.
Their call centers are open on weekdays from 8 am to 10 pm Eastern Time. They are open from 8 am to 8 pm on Saturdays and from 9 am to 9 pm on Sundays.
You can contact the sales phone numbers at Optimum Mobile as well.
The (866) 213-3203 number is for Optimum mobile sales in New York, New Jersey, and Connecticut.
For sales for all other regions, you can phone (844) 215-5225. You can also get the best possible mobile customer support by interacting with them online.
Optimum Chat Support
At https://www.optimum.net/support, Optimum customer care is available via live chat.
Click the message us button and enter “talk to a representative.”
Before they put you in contact with a person, they’ll ask you for your account details.
If you don’t have that information, don’t worry; keep asking to talk with a representative, and they’ll ultimately put you in touch with one.
They will inquire about you and the problems you are experiencing. Then, they want you to handle your own problem-solving.
They prefer it if one of their agents has your information on hand before speaking to you if you can’t resolve your issue on your own.
Additionally, Optimum Business customer service is available online via chat.
You must submit your first and last names, phone numbers, and access codes before they can connect you to a representative.
You can supply false information and get them to find your account in another means if you don’t genuinely require that information.
Your chat session will go faster if the representative can log into your account before speaking with you.
SEE ALSO: How to become an animator
Optimum Corporate Address
Optimum’s corporate office is located at the following address in Long Island, New York:
Optimum System Corp.
1111 Stewart Avenue,
Bethpage,
NY 11714
You need Optimum’s corporate address if you need to file a small claims lawsuit against them.
In addition, you will need the address if you want to serve Optimum or send a demand letter.
Where To Find Quick Help For Your Problems
The quickest way to contact Optimum is through their live chat or social media accounts.
Being on hold for even 45 minutes when you call the firm is irritating and pointless.
You are more likely to receive a response on social media because most businesses are quicker to address complaints. There isn’t much hope, but it’s worth a shot.
Optimum Social Media
Twitter: @OptimumHelp
Facebook: https://www.facebook.com/Optimum/
YouTube: https://www.facebook.com/Optimum/
SEE ALSO: How to become a Casting Director
Conclusion
Now you know how to contact Optimum customer service agents and get a quick response.
Note that you are more likely to receive a response on social media because most businesses are quicker to address complaints.
We believe that this piece was both informative and helpful, if you think so too, please share it across your social media platforms.