Telesales Agent at Opay Nigeria

Telesales Agent at Opay Nigeria. Please make sure you read the job requirements before applying for this position.

OPay is designed to make financial services more accessible to everyday customers – whether it’s for the bills they have to pay, or the transfer & withdrawal of money; OPay’s a platform that truly serves its users in the most convenient way.

We are recruiting to fill the position below:

Job Title: Telesales Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal / customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Requirements

• Candidates should possess an OND / HND qualification with a minimum of 2 years work experience.

Salary

N60,000 – N120,000 Monthly.

Application Closing Date

14th January, 2025.

Method of Application

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.