Sterling Bank Plc
Retail Sales Officer Job at Sterling Bank Plc – Sterling Bank Plc is currently recruiting to fill the position of Retail Sales Officer at their Abuja branch. All those that meet the job requirements should apply below;
About Sterling Bank Plc
Sterling Bank Plc “Your one-customer bank” is a full service national commercial bank in Nigeria. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank; and completed a merger with 4 other banks – Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa – as part of the 2006 consolidation of the Nigerian banking industry.
Location: Abuja
Job type: Full-time
Specialization(s): Banking / Finance / Insurance
Job Objective
- Promote the image and values of the Bank under the existing environment/ competition, and a growing emphasis on quality customer service to ensure overall performance/profitability of the branch and customer satisfaction
Accountabilities
- Identify and market prospects within the target market
- Carry out deposit mobilization initiatives (Current & Savings accounts (CASA, Fixed Deposits account)
- Prepare customers’ loan applications and collate/direct data to the approving authority through the appropriate channels
- Ensure existing investments and liquidation are done accurately and promptly
- Create quality risk assets and effectively manage balance sheet along target lines
- Carry out effective and constant monitoring of customers’ account balances with a view to beefing up the same
- Keep abreast of local and national economic, financial and political events which may impact on deposit liability generation and credit facilities
- Identify customers’ needs, proactively seek to provide products/services to meet such needs and advice on the appropriate selection of banks products
- Render all credit/risk asset reports, deposit liability report and LDR status report to Business Manager on a weekly basis
- Efficiently process new investment requests and review existing investment/liquidation requests accurately
- Ensure existing investments and liquidation are done accurately and promptly
Key Performance Indicators
Financial:
- Risk Asset mobilized against the set target
- Current & Savings Account mobilized against the set target
- No of non-performing loans
- Profitability and growth in deposit
- Impact of product/service cross-selling to the Group’s profitability
Customer:
- Number of accounts managed, dormancy ratio and new accounts opened
People:
- Learning Score
Process & Others:
- Level of compliance to KYC/AML / CFT guidelines
- Number of Operational risk controls and compliance issues raised
- Process efficiency improvement initiatives
- Number of Alternate Channels activated
Risk & Control:
- Internal Audit rating
Person Specification / Job Profile
- The job holder should be friendly, assertive, independent, quick-paced, and have the ability to motivate others. Networking and communication are also likely to be keynotes, as the job environment may require the active influencing and persuading of a variety of people in changing situations.
- The generation of many contacts and involvement in selling a product or concept by gaining willing acceptance may be important within the function.
- The ideal candidate should enjoy challenging situations and have the flexibility to work in an unstructured environment where there is the freedom to act and the authority to make decisions.
- He/she should be self-confident, enthusiastic, friendly, positive, self-starting, competitive, venturesome, mobile, active, alert, and independent.
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Required Competencies
Professional Competencies:
Core:
- Credit Analysis
- Sales & Marketing skills
- Analytical skills
- Knowledge of the Global Business Environment
- Negotiation
- Communication
- Knowledge of CBN Prudential Guidelines
- Cost Management
- Business Acumen
- Knowledge of banking operations
- Products Knowledge
- Customer needs identification
Method of Application
Interested and qualified candidates should:
Click here to apply
Application Deadline
31st July, 2020.
To apply for this job please visit talent.sterling.ng.