NSW – Cluster Business Group Delivery Manager – MTN

NSW – Cluster Business Group Delivery Manager – MTN at Nokia. Please make sure you go through the application process and requirement listed below;

About Nokia

Nokia is a Finnish multinational telecommunications, information technology, and consumer electronics company, founded in 1865. Nokia’s headquarters are in Espoo, in the greater Helsinki metropolitan area.

Nokia is a global leader in creating the technologies at the heart of our connected world. We create technology to connect the world. Powered by the research and innovation of Nokia Bell Labs, we serve communications service providers, governments, large enterprises, and consumers, with the industry’s most complete, end-to-end portfolio of products, services and licensing. We adhere to the highest ethical business standards as we create technology with social purpose, quality, and integrity. Nokia is enabling the infrastructure for 5G and the Internet of Things to transform the human experience.

Job Title: NSW – Cluster Business Group Delivery Manager – MTN

Ref No: 20000003Z8
Location: Lagos

General Purpose

• MTN Cluster Business Group Delivery Manager (Cluster BGDM) owns within one Cluster the delivery process for all aspects of Nokia SW Application Service and Care business related to contracts execution including HW, SW and Services.
• Cluster BGDM is accountable for revenue and profit in line with Nokia MoO for his/her perimeter within the Cluster and is the reference manager towards Customer and internal partners for all aspects related to delivery of BG projects, including small scopes from other BGs tightly related to main projects.

Mission

• Cluster BGDM owns the delivery of the entire Customer contract execution scope – products and services – for his/her Cluster
• Cluster BGDM is accountable for BG P&L for his/her perimeter
• Cluster R BGDM represents Nokia on an assignment basis and is the primary contact for the assigned scope for planning and execution, resource allocation, prioritization and escalation topics for the entire services and delivery process.
• Cluster BGDM is responsible for the contract execution performance with respect to financial and operational (non-financial) KPIs (e.g. cost, timelines, revenue recognition, project assets, and Customer satisfaction) and requisite planning to enable successful execution.
• Cluster BGDM is responsible for E2E planning and management of financial and operational performance.
• Cluster BGDM ensures Customer contract execution management based on PMI/PBM principles in full alignment with Nokia Mode of Operations and applicable BG guidelines

Key Activity Descriptions:

• Customer Relationship Management
• Financial and non-financial Performance Management
• Contribution to Service Business/Solution Creation
• Ensuring Governance in Customer Contract Execution Management Planning
• Monitoring & Controlling Customer Contract Execution
• Risk Management
• Stakeholder Management
• Closure and handovers

Additional Skills/Qualification

• Customer Relationship Management
• Managing financial and operational (non-financial) Performance
• Contribution to Service Business/Solution Creation
• Customer Contract Execution Management Planning
• Monitoring and Controlling Customer Contract Execution
• Change Management
• Risk Management
• Stakeholder Management
• Leading the Customer Program Management Team
• Closure and handovers

Method of Application

Interested and qualified candidates should:
Click here to apply