GUO Logistics Limited
GUO Logistics Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation/logistics industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.
We are recruiting to fill the position below:
Job Title: Customer Service Representative (Male)
Locations: Onitsha & Nnewi – Anambra, Port Harcourt – Rivers, Umuahia – Abia & Akwa Ibom
Job Role / Responsibilities
- Process customer requests, parcel registration/collections and keep updated customer records
- Provide accurate, valid and complete information to customers
- Escalate all exceptions for resolution
- Manage and track inbound and outbound items on a daily basis.
- Resolve customer complaints via phone calls and emails
Job Requirements
- Candidates should possess a Bachelor’s Degree / HND / OND
- Fluent in written and spoken English
- Proficiency in Microsoft Office.
- 0 – 2 years relevant experience
Method of Application
Interested and qualified candidates should send their CV in Word or PDF to: [email protected] using the Job Title as the subject of the email