Alan & Grant
Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to our clients.
Job Title: Digital Marketing Executive
Location: Port Harcourt, Rivers
Industry: Hospitality
Job Summary
- The Digital Marketing Executive will work closely with the Assistant General Manager E-commerce, to drive key digital sales and marketing related activities, will interface across multiple departments.
- The Digital Marketing executive will plan, direct, and coordinate digital e-commerce sales and marketing activities, and will play a key role towards the growth of the company.
Duties and Responsibilities
- Design and oversee all aspects of digital marketing e.g. online marketing database, email, and display advertising campaigns
- Track and report the group’s e-commerce activities periodically
- Drive exposure of product offerings across various BUs via App and loyalty cards
- Conduct online surveys to determine and anticipate changes in customer demand patterns
- Keep up to date with industry trends and conduct competitor social media research
- Optimize websites and other advert platforms for e-commerce growth
- Compile statistics relating to customer service performance, analyse data, identify key improvement areas, and generate required reports
- Liaise with business units identify issues and work with business unit heads and deploy required changes
- Manage website, App, and loyalty card downtime emergencies, and engage key vendors to ensure standards are met
- Oversee payment issues, point redemption and allocation and chargeback queries, ensuring that losses are recovered as required
- Work with accounts and management team to set budgets, monitor spending, and process payroll and other expenses
- Plan, schedule, and promote office events, including meetings, conferences, interviews, orientations, and training sessions
- Manage against financial objectives, anticipate requirements, support budget preparation; manage expenditures; monitor costs and analyse variances
- Build new and expand existing skills of line management
- Maintain professional networks, facilitate development of technical knowledge, benchmark against professional standards; review professional publications; establish personal networks
- Maintain a safe and secure work environment and develop personnel growth opportunities
- Proactively manage online crisis situations online
- Ensure group online broadcast messages are in tandem with the group’s strategic intent and direction
- Oversee special projects and track progress. Complete special projects, organize and coordinate data sharing, plan, and schedule meetings, and monitor results
- Improve program and service quality, devise new applications; update procedures; and evaluate system results
- Work with the marketing team to optimize websites and other advert platforms
Requirements
- 5+ years of work experience, with experience in a similar position, designing and implementing digital marketing initiatives, leading digital marketing activities, managing multiple stakeholders, coaching and mentoring, communication processes, and promoting systems improvement, reporting
- Bachelor’s degree in Marketing or from related fields with a minimum of Second Class Upper
- Advanced degrees such as a Master’s degree is highly desired and provides an additional advantage
- Prior experience, and proven track record of working in an e-commerce environment, budget management, and engaging with multiple internal and external stakeholders
- Excellent oral and written communication, time management, leadership and employee development skills working in a matrix reporting environment, preferably within the oil and gas environment
- Exceptional database management skills, with a strong background in all Microsoft Office programs: Word, Excel, PowerPoint and Outlook for business communications
- Vendor management experience, project and program management experience, and community relations experience within the oil and gas
Method of Application
Interested and qualified? Go to Alan & Grant on alanandgrant.zohorecruit.com to apply
To apply for this job please visit alanandgrant.zohorecruit.com.