If you’re in the market for acne treatment and can’t decide between Proactiv and its competitors, you may be surprised to learn that you don’t have to make a decision.
Yes, it’s possible to cancel your Proactiv subscription, but the product will charge you if you do so before your first year of service has ended.
Luckily, there are some things you can do to save money on your Proactiv subscription and avoid paying charges after canceling your membership.
Read on to find out how you can cancel your Proactiv account and save money in the process.
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Does Proactiv Offer Refunds?
If you’re unsatisfied with your results after using Proactiv, you can return the unused portion of your product within 60 days for a refund.
You’ll need to contact customer service to cancel your account and stop future shipments and charges.
If you have a monthly subscription, you’ll also need to cancel that.
But don’t worry, it’s easy to do, and we’ll walk you through the process step-by-step.
3 Ways You Can Cancel Your Proactiv Account and Save Money
1. How to Cancel a Proactive Account Through Customer Service
If you want to cancel your Proactiv account, follow these simple steps, and you’ll be on your way.
First, call customer service at 1-800-309-4796 AdvoCare. Then, follow the prompts to reach a customer service representative.
Once you’re speaking with a representative, explain that you’d like to cancel your account.
The representative will likely ask you for your account number or other identifying information. Once they have this information, they can cancel your account.
You may also be asked why you’re canceling your account. Be honest but brief in your response.
Lastly, the representative will likely try to offer you a discount or other incentive to stay with Proactiv.
Politely declined and thanked the representative for their time.
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2. How to Cancel a Proactiv Account Through Email Cancellation
If you’re like me, you’re probably on the hunt for ways to save money. And one way to do that is to cancel your Proactiv subscription.
Here’s how to do it.
- Log in to your account.
- Click Cancel My Subscription at the bottom of the page.
- Follow the prompts on the screen (e.g., enter information about why you want to cancel).
- Check your email for a confirmation email from them confirming the cancellation of service, then confirm by clicking Yes or No.
You’ll also receive an email with the same subject line. Be sure to click the link within this email to ensure your account has been successfully canceled.
You may need to login again with your username and password after completing this step, but if not, please continue following these steps: - Find and click Unsubscribe next to Get Email Updates under Personal Info > Privacy Settings > Manage Content Preferences > Receive Emails From Us
- On the new page, find and uncheck Get Email Updates under Personal Info > Privacy Settings > Manage Content Preferences > Receive Emails from Us
- Next, click Save Changes. You will be automatically unsubscribed.
3. How to Cancel Proactiv Over the Phone
Have you been thinking about canceling your Proactiv subscription?
If you’re unhappy with the results you’re seeing or are tired of paying for a service you no longer use, it’s time to take action.
Here are some simple steps to cancel your account and save money using your mobile phone.
- Head to their official website, log in to your account, and click on Manage under My Plan.
- Select Cancel Subscription from the menu options.
- You will be asked if you want to keep any products that may have automatically renewed in your next shipment- make sure you select No.
You can also comment on why you are canceling your subscription before confirming. - Enter the last four digits of the credit card that was used when signing up for Proactiv- this is important because this information will be used to confirm that this is indeed an active cancellation request.
- Fill out all necessary information and click on Continue at the bottom.
- Congratulations. You’ve successfully canceled your Proactiv account.
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Conclusion
In conclusion, I have given you three simple ways to help you cancel your Proactiv account and save yourself some money.
Hopefully, this blog post has helped you figure out how to cancel your account with Proactiv.