Without a doubt, Delta Airlines is a leader in the industry regarding innovation.
One of the main reasons people choose Delta is their in-flight entertainment but is their WiFi as impressive as they claim?
Since every Delta aircraft has internet access, the connection must be at high speed.
Therefore, the WiFi service and free messaging are two of the most important things you should read up on if you’re planning to fly with Delta because they significantly impact the in-flight experience.
Read on as we throw more light on does delta airlines offer WiFi services?
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Does Delta Airlines Offer WiFi Services?
Yes, Delta Airlines offers Wi-Fi services to its customers.
How to Connect to WiFi in Delta Flights
It’s time to connect to the WiFi service you purchased once you’ve settled in on your Delta Airlines trip. Here is what you can accomplish in a matter of seconds.
- Turn on Airplane Mode on your phone or any other device.
- Enable WiFi.
- Look for “DeltaWiFi” in the list of available WiFi networks.
- Select the WiFi network.
- The WiFi portal page will load automatically.
- Type wifi.delta.com in your browser’s search bar if it doesn’t appear.
- Visit the Delta WiFi portal to do whatever you want.
Common Delta Airlines WiFi Issues
Although it is an excellent service, it might not always be flawless. For instance, you could occasionally experience connectivity problems, which can be annoying if you’re working on a crucial project or viewing a video.
A plane or a spike in network traffic could cause the connection to break down or disappear.
WiFi speed can also be impacted by the signal quality, service interruptions, and technical constraints.
According to some customers, the Delta Airline WiFi-only offers strong enough signals for free texting and e-mailing, not for video streaming.
Can I Get Compensated for Poor WiFi on a Delta Flight?
You can use the Contact Us page on the Delta Airlines website. From there, you can file a complaint or ask for one.
Your flight information and ticket number must be included in this complaint; doing so may also assist your case pass a speed test.
You have a minimal probability of getting a refund for your WiFi pass, though.
This is so because there is no legal requirement that airlines compensate customers who are displeased with the WiFi service.
Additionally, the entire procedure may seem to be futile and tiresome.
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Speed of Delta WiFi
There is no question regarding the speed of the WiFi aboard Delta Airlines because Gogo, one of the top internet service providers worldwide, powers it.
Gogo downloads about 500 to 600 kilobits per second.
In contrast, Gogo’s upload connectivity speed is around 300 kilobits per second.
Last, the combined bandwidth for all individual Delta Airlines users is 3 megabytes per second.
So when you board a Delta aircraft, hassle-free and faster streaming is waiting for you.
Having problems establishing a reliable connection
Delta Airlines Internet Provider
Gogo service provides WiFi on Delta Airlines. On most of Delta’s aircraft, GogoWiFi utilizes a brand-new service dubbed the 2ku satellite system.
However, some aircraft still employ the antiquated ATG (Air-to-Ground) WiFi system.
Unfortunately, the new WiFi system is faster than the older Gogo system.
What are the compatible devices for Delta’s Gogo inflight WiFi?
Any WiFi-equipped device with a Windows, Android, or Apple operating system can access the in-flight internet through Delta.
On a compatible browser, you can access the internet:
- Google Chrome
- Firefox
- Safari
- Windows Explorer (version 8 or later)
Cost of Delta WiFi
Unfortunately, complimentary WiFi is not available on Delta Airlines.
Instead, you must pay for their in-flight WiFi, which comes with various available WiFi permits. Although it costs money, the service is worthwhile.
A $16 North American pass good for one or more flights is the first option.
You get unrestricted, uninterrupted access to the internet for a whole 24 hours with this bundle. It is accessible on all Delta planes operating in North America.
Second, a $28 Global Day pass offers 24 hours of unlimited WiFi and is also suitable for one or more flights. The sole distinction is that it applies to all Delta flights worldwide.
A $49.95 North American monthly pass is also available, offering unrestricted in-flight WiFi for a whole month.
The North American annual pass, which costs $599.99, allows you to travel year-round.
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Conclusion
Now you know that although Delta airline WiFi service is excellent, it might not always be flawless.
For instance, you could occasionally experience connectivity problems, which can be annoying if you’re working on a crucial project or viewing a video.
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