Allstate Insurance Review: Choosing the right insurance company is an important decision that can impact your finances and peace of mind.
Allstate is one of the largest insurance providers in the United States, with auto, home, life, and other policies. But is Allstate the best choice for your needs?
This comprehensive Allstate insurance review for 2024 examines the pros and cons of Allstate’s products, customer service, prices, discounts, and more.
Read on to learn if Allstate is worth your money.
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Allstate Insurance Overview
Allstate is a publicly traded company founded in 1931. They provide auto, home, renters, motorcycles, RV, boat, life, business, and more insurance products.
With over 16 million policies in force, Allstate is America’s largest publicly held personal lines property and casualty insurer. The company employs over 50,000 people.
Allstate has an A+ financial strength rating from A.M. Best Company, indicating excellent ability to pay claims.
Allstate Auto Insurance Review
As one of the top five auto insurers nationwide, Allstate provides robust coverage options.
Pros of Allstate Auto Insurance
- Wide range of coverage options and deductibles
- Ability to bundle auto with other policies for discounts
- Accident forgiveness protection
- Safe driving rewards and discounts
- Ride for Hire coverage for Uber/Lyft drivers
- Roadside assistance, rental reimbursement, and other add-ons
Cons of Allstate Auto Insurance
- Rates may be higher than some competitors in some states
- Difficult claims process according to some reviews
- Low J.D. Power claims satisfaction rating
Allstate offers standard coverages like liability, collision, comprehensive, medical payments, and uninsured/underinsured motorists.
You can also add extras like roadside assistance, rental car reimbursement, rideshare coverage, and accident forgiveness.
Allstate Home Insurance Review
As the 3rd largest home insurer in the U.S., Allstate provides home, condo, and renters insurance.
Pros of Allstate Home Insurance
- Replacement cost coverage with options to increase limits
- Bundling discounts available
- Water backup add-on protection
- Deductible dividends rewarded for no claims
- Claims satisfaction rating above industry average
Cons of Allstate Home Insurance
- Higher premiums than some competitors
- Difficult to get quotes and purchase online
- Denied some wildfire claims in California
Allstate home insurance covers damage from fires, storms, theft, water leaks, and more. Liability protection for injuries on your property is included. Flood insurance must be purchased separately.
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Allstate Renters Insurance Review
Renters can get tenant insurance from Allstate for personal property coverage and liability.
Pros of Allstate Renters Insurance
- Replacement cost coverage included
- Worldwide belongings protection
- Electronics coverage available
- Discounts when bundling with auto
- Identity theft expenses covered
Cons of Allstate Renters Insurance
- Limits may be lower than other providers
- Credit score impacts premiums
- Fewer discounts than some competitors
Allstate provides the essentials like theft, fire, water, and liability. You can add coverages for identity theft, electronics, flooding, earthquake, and water backup.
Allstate Insurance Costs & Discounts
Allstate offers a number of ways to get a discount and reduce your insurance premiums:
- Multi-policy discount: Bundle auto and home or renters for up to 25% off
- Multiple vehicle discount: Insure more than one car to save
- New car discount: Get a break for buying a new car
- Safe driving discount: Save up to 30% for accident-free driving
- Low mileage discount: Drive less than a specified mileage to save
- Good payer discount: Get a discount for consistently on-time payments
- Smart student discount: Full-time students with a B average or higher can save
- Anti-theft device discount: Install an anti-theft or alarm device approved by Allstate
The average cost of Allstate insurance compared to competitors depends greatly on your location.
Allstate tends to be slightly more expensive than the average but prices vary widely by state. Overall, Allstate is generally an affordable option for most drivers’ budgets.
Allstate Customer Service Reviews
Allstate gets mixed reviews for customer service and claims satisfaction. J.D. Power ranks Allstate below average for auto and home insurance claims handling.
Complaints often cite unsatisfactory payouts and delays in resolving claims.
On the positive side, Allstate agents are well-trained insurance advisors who can explain your policy and coverage in detail.
The claims process is facilitated by contacting your local agent. Allstate’s website and apps also make managing your policy convenient.
Overall, expect good customer service working with Allstate agents, but potential frustrations if you have to file a claim.
An agent to help navigate the claims process is an advantage over some insurers.
Is Allstate Insurance Right for You?
Allstate is a good option for insurance if you want to bundle multiple policies, buy from a trusted brand, and work with a local agent. The high number of discounts allows ways to save.
Downsides include potentially higher rates than competitors, average claims satisfaction, and spikes in customer complaints in recent years.
Here are some factors to consider when deciding if Allstate is the right insurer for your situation:
- Bundling policies – Allstate makes this convenient and offers some of the highest multi-policy discounts.
- Local agent support – The agent model provides hands-on service which appeals to many customers.
- Proven financial strength – Excellent financial ratings mean Allstate can pay out claims reliably.
- Price – Allstate premiums tend to run higher than competitors, so compare quotes.
- Claims satisfaction – Allstate lags in claims ratings, so expect potential frustrations here.
- Discount eligibility – The many discounts available can help offset higher base rates.
For a balance of reputation, service, and cost, Allstate stacks up as a solid insurance choice but not the cheapest.
Compare quotes carefully and weigh the pros and cons before making a decision.
Conclusion
Allstate delivers solid insurance products at competitive rates to millions of drivers and homeowners annually.
While premiums may exceed cheaper competitors, you gain an established company with helpful local agents.
Allstate Insurance is worth considering if you value bundling multiple policies and want agent assistance.
But compare costs against other top insurers carefully, as you may find similar coverage for less.
For most consumers, Allstate merits inclusion on your list to get an insurance quote.
But make sure to shop around with other leading insurers as well before choosing your provider. Leverage Allstate’s strengths while staying aware of their drawbacks.
