Inside Sales Services Representative Vacancy at Schneider Electric

Inside Sales Services Representative Vacancy at Schneider Electric. Please go through the job requirements before applying for this position.

Schneider Electric – As the Global Specialist in Energy Management™ and market leader in industrial automation and software. Schneider Electric enables people to experience and transform efficiency where they live and work; from home to enterprise, across the grid and the city. Focused on making energy safe, reliable, efficient, productive and green, the Group brings a world where innovative individuals use collaborative solutions to make the most of their energy while using less of the common planet.

We are recruiting to fill the position of:

Job Title: Inside Sales Services Representative

Reference No.: 006FJV
Location: Lagos
Employment Type: Full time

Job Description

• Deploys sales actions over the phone with customers in order to develop and grow installed base services with them.        
• The mission of the Field Services  Inside Service Sales Representative is to maximize services revenue by establishing, building, and nurturing relationships with an assigned portfolio of  Proximity Accounts.
• In addition to account ownership, he can be responsible to manage by a delegation from outside sales services some tasks related to Strategic and Targeted Accounts.

Essential Responsibilities

• Manage Assigned Accounts:
  • Customer qualification and platforming
  • Research contact and identity/plan key initiatives
  • Be the Single Point of Contact for the assigned accounts
  • Develop and maintain a relationship with the customer
  • Answer customer questions and educate on all Schneider Electric services
  • report on sale and margin of accounts
•  Build and manage Field Services Opportunity Pipeline:
  • Analyze & qualify opportunities in CRM
  • Meet daily goals for outbound sales calls to support the existing customer base and identify and pursue new opportunities with existing accounts.
  • Quote and close the deal for standard services offer
  • Coordinate with all the Filed Services teams and product teams if needed, to satisfy service opportunities
  • Keep update the data of Installed Base of the customers
  • Document all records of customer history in CRM
  • Respond on-time and on-quality to On-demand requests from the customers
  • Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads
  • Develop cross-selling between Line of Businesses service offer
  • Transfer new product sales opportunities to Account Managers from the BUs or Inside Sales from the country

Main Interactions:

• Customers, Filed Services Operational Marketing, CCC, Outside services sales, Order Management, Field Services Operation.

Key Success Factors:

• Close collaboration with Outside Services Sales for complex on-demand sales
• Reactivity on FSR and CCC opportunity generation
• Regular collaboration with FS Operational Marketing Leader for a thorough understanding of  Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.

SEE ALSO: US Government TechGirls Programme 2021/2024 (Fully-funded)

Qualifications

Education / Skills:

• Education: Bachelor / Associate Degree in Electrical Engineering
• Experience: 2 years IS/ Field Service Representative.

Soft skills:

• Sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice clear & understandable/ engaging & enthusiastic
• Verbal and written communication skills
• Able to prioritize and manage multiple tasks and build customer relationships.
• Successfully complete assigned training paths and successfully engage in technical sales conversations.
• Basic to intermediate skill in MS Office products (Excel, Word, Powerpoint), BFO.
• Familiarity with Schneider Electric products and services.
• Familiarity with phone, Internet, e-mail systems and social media

Language Skills:

• Native speaker level for local context

Method of Application

Interested and qualified candidates should:
Click here to apply