Interswitch Group
Interswitch Group Recruitment for Product Owner, Quickteller Consumer & Lifestyle. Please make sure you go through the job requirements before applying for this position.
Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organizations on a timely and consistent basis.
Job Title: Product Owner, Quickteller Consumer & Lifestyle
Location: Lagos
.Job Purpose
- To execute the strategy for allocated products, by planning and coordinating resources, to enable the timely development and implementation of quality solutions and products.
Responsibilities
- Contribute to the vision and strategy development for allocated products, taking into account the trends in the industry both globally and locally to enable the attainment of the business objectives.
- Create a roadmap, aligned to the product strategy, and conduct periodic progress reviews to support the alignment of stakeholders towards a common goal and to drive the execution of the strategy.
- Participate in the development of new products and innovations as a member of the project team and ensure that the scope and vision is adhered to enable the delivery of timely solutions.
- Coordinate the piloting of new products or features with clients, feedback the reviews, issues and defects to the project team for resolution to ensure the deployment of a fully functional, reliable product.
- Collaborate with the relevant stakeholders to launch and promote the new product in order to create demand for the product.
- Monitor and report on the performance of the product and identify any issues to ensure the sustained provision of stable and reliable services to all users.
- Provide technical support to sales and business development teams to enable the effective conversion of leads to revenue.
- Provide technical support on customer experience issues.
- Send weekly reports and other reports as required/requested to portfolio manager.
- Monitor and track customer drop-offs.
- Research on customer experience improvements and work with relevant stakeholders to prioritize and implement.
- Collaborate with the relevant stakeholders to resolve product issues.
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Education and Experience
- Academic Qualification(s): B.Sc.from a reputable higher institution
- Experience (Number of relevant years): 0-2 years.
Application Deadline
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
To apply for this job please visit www.linkedin.com.
